If your competitors go remote, can you afford not to? The surveys don't matter, it is the prisoner's dilemma that will determine your company's work strategy.
The solution is simple: be channel-agnostic. Allow your customers choice of channel rather than the choice between you and your competitor.
What if our devices could allow our sense of presence to span both the physical world and multiple virtual ones at the same time.
Your favourite creators have built followings larger than the world's biggest cities. Now they are looking at new ways to engage with their online communities in the real world.
This may well be the end of the era of the world wide web.